If you still have problems accessing or viewing trailers, please go to:
1.) http://www.excaliburfilms.com/customerinfocenter/detect2.cfm and
2.) http://www.excaliburfilms.com/access_pop.htm

If you still have problems accessing or viewing trailers with a Macintosh, please try upgrading your multimedia software:
1.) www.microsoft.com/mac/otherproducts/otherproducts.aspx and
2.) www.microsoft.com/windows/windowsmedia/player/

IMPORTANT: In order to view our trailers, you either have to disable your pop-up window stopper program or allow www.excaliburfilms.com to have pop-up windows. If you still have access problem after you have logged on, please close all your browsers and try again.

If you still need assistance, please get back to us -- We are here to help you -- Just E-Mail a short description of your problem and be sure to include your name, address, date you subscribed and your access number to: CustomerService@ExcaliburFilms.com